Implementing omnichannel processes efficiently and economically is no easy task. With “aroma”, Arvato Systems has created an order management solution that easily combines established store processes with new e-commerce systems.
On behalf of Arvato Systems, we designed and animated a product film in German and English that explains how the solution works and shows how convincing customer service can be realized across all touchpoints. This is achieved through a consistent, cross-channel shopping experience for customers with the dovetailing of all systems. See for yourself!