Implementing omnichannel processes efficiently and economically is no easy task. Customers expect a consistent shopping experience across all channels. With “aroma”, Arvato Systems has created an order management solution that easily combines established store processes with new e-commerce systems.
On behalf of Arvato Systems, we designed and animated a product film in German and English that explains how the solution works and shows how convincing customer service can be realized across all touchpoints. This is achieved through a consistent, cross-channel shopping experience for customers with the interconnection of all systems.
Client: Arvato Systems
Production Company: AUSSENBORDER Filmproduktion GmbH
Languages: DE, ENG
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